Dealing with Heuristic Evaluation Data
نویسنده
چکیده
As a discount usability method, one often seeks maximum efficiency from the heuristic evaluation process. It may be tempting to seek efficiency by giving the raw problem descriptions generated by the evaluators to developers as the final problem reports. This does not work because these raw problem descriptions can not be used effectively by the development team. The detail provided by individual problem descriptions is lacking [1]. Also, the problem descriptions are not organized in a way that is relevant to developers addressing them. Rather than identifying root causes and how they may be addressed, they often identify widely separated or even apparently contradictory symptoms.
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